Network Requirements
We built simply to give you the best possible video and the lowest bandwidth, but sometimes we all have a little internet trouble, sadly we have not quite worked out how to tell you internet provider to do better.
Our minimum Bandwidth for a SD call is 1Mbps Up & down (up and down is important as we send video to and from your device)
We recommended Bandwidth of 2Mbps to give you 720p HD 2.8Mbps to give a super awesome 1080p Full HD call 💯
Simply Video uses the Cisco QoS baseline as a basis fSome readersCamera & Mic settings
To change your Camera & Microphone settings, press the drop down next to each, this will tell you what devices are available.
If you see yourself & the Green bar is bopping along, then your good to go, enjoy your meeting.Some readersDeleting your account
In the unlikely event you need to delete your account. We are sorry to see you go.
If you log into your dashboard and click Personal>>Settings.
Personal>>settings
Once there click Delete account bottom right. You will be asked to confirm your password, then click Delete agSome readersScreen Sharing
To share your screen in a meeting, select the Start presentation button on the meeting controls at the bottom of the screen.
Once you have pressed the button, you will see a pop-up which will give you the choice of what you want to share:- Entire screen, a specific application window or a browser Tab.
Pick you desired application or browser you want and click the share buttonSome readersJoining a meeting you were invited to
Joining a meeting
With Simply joining a meeting requires a host to send you a meeting link, this could arrive in an email invite or as a simple copy and paste in slack, Teams or other instant message platforms. Once you get one just click this link or copy into an internet browser such as Chrome, Firefox, or Safari on any device and you are off. 😃
The Link will look like:- www.simply.video/my-meeting-room or [https://simply.video/5Fcb65](https://simplSome readersMeeting Room controls
The team at Simply Video have made it super simple to control your meeting room, all the in call controls are found at the bottom of the window. If you don't see these give your mouse a wiggle, they might just be hiding... 🤘Some readersI forgot my password
It happens to us all! Don’t worry it's an easy fix.
Head over to https://simply.video and goto the sign in page, there you will find a forgotten password link on the sign in screen, be quick though, as the link is only valid for 8 hours.
Remember to check your junk as highly motivated spam filters sometimes grab these emails. 👍Some readersLocking a meeting room
We all know security is a necessity online and at Simply Video is no different.
When you set up your account for the first time we automatically set you a host pin, and you can set a guest pin whenever you like in the settings dashboard.
However, sometimes you need a little more privacy and to guarantee no one who has your PIN can accidentally join the wrong meeting or join at the wrong time.
To do this look for the padlock icon when you join your meeting as a host, once clicked and in theSome readersHaving problems?
You can access the support paces at:-insert URI
Or
Contact your local IT
Or
Contact usSome readersIntegrations
Simply Video can be intergrated using Open API's.
In order to use this you need to have an enterprise account license.
For more information please get in touch with your account manager or email hello@simplyvideo.ioSome readersTroubleshooting
While it is always best practice to use a headset in a video call, also we have some pretty advanced wizardry under the bonnet to deal with feedback & echo suppression. 🙌
If you are still hearing yourself back, this isn’t an issue at your end! It is someone else in the call who is not following best practice and has their volume too high, to find them, mute each attndee in turn until the echo goes, then ask them to use a headset or turn down the speakers at there end.
The Best practice guide iSome readers
