• Firewall ports

  We've made SimplyVideo as secure as possible, as such, your IT/security team may be required to update some rules and settings on your Enterprise network. Corporate Firewalls You may need to make some small changes to security settings to let our service interact with your device behind that firewall. To do this, we've created a list of port changes, IP addresses that need whitelisting, and other key details. Home or remote users Now, for most home broadband you should be completelyPopular

• Bandwidth and resolution

  As you may be aware, streaming video content requires a certain level of bandwidth in order to work effectively. We're going to cover how bandwidth and resolution are handled by SimplyVideo. In using SimplyVideo, you will probably be using one of the following methods: A computer and webcam. A video conferencing or unified communications unit, such as the Poly X/Cisco Room. When it comes to video quality there are a couple of important things to consider. We'll try to demystify some of tSome readers

• Supported video conference devices

  Codecs, Endpoints and VC devicesSome readers

• Protocols and codecs supported

  SIP (including Webex & MS-SIP) H.323 WebRTC Microsoft Teams Zoom (via CRC) Skype for Business Microsoft Lync PSTN RTMP Google Meet Audio codecs Point to point between endpoints ­- any. Multipoint and Clients: G.711(a/μ) G.719 G.722 G.722.1 G.729 G.729A G.729B Siren7 Siren14 Opus SILK MPEG­4 AAC­LD Speex AAC­LC Video codecs: Point to point between endpoints ­- any. Multipoint and Clients:Some readers

• Encryption methodologies for SimplyVideo

  All of our calls have various levels of encryption across them to keep them secure from start to finish. Take a look at an overview of our encryption below. All communication links between the SimplyVideo Management Node and SimplyVideo Conferencing Nodes, and between Conferencing Nodes, use an IPsec transport with the following settings: 256-bit AES-GCM for encryption a 4096 bit Diffie-Hellman modulus for key exchange. No other ciphers, hashes or moduFew readers

• Deleting your account

  We like our users, so naturally we don’t want to see anyone go. In the unlikely event you need to delete your account, we’ve made this easy too. If you’re still certain, follow the following steps: Log into your dashboard and select Settings. Once there, select ‘Few readers

• VPNs

  If you have devices connecting back to your corporate network, you will need to look at the configuration when using SimplyVideo, as well as other video services. If you are using a split tunnel VPN for the lower bandwidth requirements, this will affect the way our service works. When using a split tunnel to access SimplyVideo or if you're joining with WebRTC (browser based conferencing), it is highly likely the HTTPS traffic (port 443) willFew readers

• Explaining concurrent licences

  Concurrent device licences apply to our solutions for Microsoft Teams and Google Meet. The amount of licences you have dictates how many pairs of smartglasses you can have in your calls at any one point in time. It’s not about how many sets of smartglasses you have altogether, it’s about how many you want on your calls at once. So, if you have 10 pairs of smartglasses in your organisation but only ever use 6 at the same time in calls, you’d only need 6 licences. There’s no point having 10 liFew readers