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  • Network requirements
    We've built SimplyVideo to give you the best possible video and the lowest bandwidth. Having said that, sometimes there are elements that are beyond our control. Everyone has a little Internet trouble, and while we’d love to snap our fingers and fix any such issues, we’ve not quite worked out how to tell your Internet Service Provider to do better. Bandwidth Our minimum bandwidth for a SD call is 1Mbps - Upload and Download (with SimplyVideo, you receive and send video so both are needed).Some readers
  • Signing up
    To sign up to SimplyVideo: Head to https://simply.video/register Enter your name, email address, and password Tick the terms and conditions Select ‘Get started'. Once that's done, you’ll be presented with your dashboard and you can start making calls. Looking after your data While we're a lighthearted bunch at SimplyVideo, we're very serious when it comes to data security. We never sell or share your data to external companies, individuals, orFew readers
  • Supported browsers
    You can use SimplyVideo on Chrome, Edge, Safari, Firefox, and Opera. Please note that Internet Explorer is not a supported browser. Due to limited functionality and support, Microsoft recommend replacing IE with Edge. Long Term Supported Browsers For administrators running long term supported (LTS) versions of browsers, the minimum versions that support WebRTC are shown in the LTS version column. (https://storage.crisp.chat/users/helpdesk/website/fd77995fd207a800/browserinfoFew readers
  • Scheduling your first meeting
    Scheduling your first meeting SimplyVideo has an easy-to-use scheduler built-in. This will allow you to create a scheduled meeting, and from there you can invite your guests using any of the following methods: Copy a link to it Create an ICS file (for Outlook and Apple Calendar) Create a gCal link (for Google Calendar). The screenshot below shows how easy it is to set everything up. (https://storage.crisp.chat/users/helpdesk/website/fd77995fd207a800/screenshot-2021-11-23-at-151Few readers
  • Joining a meeting from an invitation
    With SimplyVideo, joining a meeting requires a host sending you a meeting link. Once received, just open it in any internet browser. The link will look something like this: www.simply.video/my-meeting-room or https://simply.video/5Fcb65 for example Follow the on-screen prompts and you’ll be in your meeting within seconds.  If joinSome readers
  • Starting your first meeting
    Once you've signed up you’ll find yourself on your very own user dashboard. From here, you can schedule a meeting or host one right off the bat. We’ve made everything super easy from here onwards. As you can see, you have three dashlets to choose from: Host a meeting now This will set up a meeting in your personal room Schedule a Meeting Here you can set up a call for latFew readers
  • Host and Guest PINs
    You can set up PINs to grant access to meetings. The Host PIN will allow you to join scheduled meetings as the host. The Guest PIN allows guests to join. Simple. You can view PINs by logging in, selecting the Dashboard icon, then selecting ‘Settings’. You’ll find the relevant information in the ‘Meeting Settings’ section. Host PIN The Host PIN is populated in your settings bFew readers
  • Camera and microphone settings
    To change your camera and microphone settings, select the cog icon towards the bottom left of your screen. Press the dropdown next to each, this will tell you what devices are available.  If you see yourself and the green bar is bopping along as you speak, then you're good to go! Tap 'Apply' and enjoy your meeting.Few readers
  • Meeting room controls
    Controlling your meeting room is easy. Standard controls All of the in-call controls are found at the bottom of the window. If you don't see them, give your cursor a wiggle, they might just be hiding. Mic on/off toggle Camera on/off toggle Enable/disable screen share. Start recording Lock the meeting room* (anyone attempting to join will waiting the lobby until you let them in. You'Few readers
  • Annotations
    We've created an annotation feature that allows you to capture an image of a participant's camera feed, and annotate over it. Here's a video that outlines how easy it is to use: With our suite of tools, colour choices, and line thickness adjustment, you'll be able to highlight exactly what the user needs to be looking at. Starting an annotation session: As a host, you can click on a participant's name in a call and select Annotate ParticFew readers
  • How to change business branding
    We know how important your brand is to you. With our custom Business Branding feature, you can show off your brand during every video call, bringing a bespoke and professional look to your virtual meetings. Watch the video below to see how can add custom company-wide branding to your team's virtual meeting rooms.Few readers
  • Screen sharing
    To share your screen in a meeting, select the ‘Enable Screen Share’ button on the meeting controls you’ll find at the bottom of the screen. Chrome, Edge, and Firefox users Using Google Chrome, Microsoft Edge, and Mozilla Firefox, selecting this button will present a pop-up which will give you the choice of what you want to share: Your entire screen An application window A browser tab PickFew readers
  • How to create new users
    Once you’ve set up SimplyVideo, you can start adding members of your team. For full features you need two people in the organisation with a Business Licence. All other users can have any other licence and you’ll still get the full range of features available. Remember though that the Free Licence will limit your calls to 20 minutes. Your licence daFew readers

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